Altadena Fire Recovery Information & Resources
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About this facility
- Mission
- The Altadena community is experiencing devastating impacts from the destructive and deadly Eaton Fire. To assist Altadena residents in finding the help and support they need now and in the long recovery period ahead, we have put together this information in response to frequently asked questions, including referrals to key resources offered by both the County and city of Los Angeles. Updates will be added as they become available.
- Service
- Temporary
Notes
SEE the website for most details:
*Check your evacuation status
*Check status of your property
*What Needs to Happen Before You Can Return to Your Property?
*Visit a Disaster Recovery Center -
Disaster Recovery Centers are open to the public from 9:00 AM to 8:00 PM every day. Residents can speak with representatives from County, State, and federal agencies to access a range of resources and services to help with the recovery process.
The Disaster Recovery Center serving residents affected by the Altadena Fire is located at:
Pasadena City College
Community Education Center
3035 E. Foothill Blvd.
Pasadena, CA 91107
*Find missing people
*Where to collect your mail
*Recovering vital records
*Get help for animals
*Help for workers and small businesses
*Reporting a downed tree or other hazards
*Consumer protections
(MUST READ all the information - ALOT)
*Rebuilding resources
https://planning.lacounty.gov/disaster-recovery/
http://www.publichealth.lacounty.gov/eh/safety/returning-home-after-fire.htm
*Emotional support
If you’re looking for someone to talk to for emotional support, please call the Department of Mental Health’s 24/7 Helpline at: (800) 854-7771.
*Mortgage relief
*Get referrals over the phone or online from a live operator
If you want to talk to live operator who can answer your call 24/7, please dial 2-1-1. These operators can refer you to most services available to you whether it involves housing resources, food assistance and food banks, health needs, disability services, transportation, employment, or other challenges you are facing. You can also search their website at: 211la.org/resources.
*Help with prescriptions
Medication Access Assistance Service
Additional Guidance and Resources for Medication Assistance
*Help with property taxes
*Emergency housing
211LA has partnered with both Airbnb and Hilton to help provide free, emergency housing and vouchers to people who’ve been displaced. Please fill out this housing assistance form to apply for both programs: intake form. Residents who have already applied through 211 LA do not to need to fill out another application.
*Tenant rights
Under California Law, if a rental unit is completely destroyed, the lease/rental agreement no longer applies. You are no longer required to pay rent, and the landlord is no longer required to provide housing or relocation assistance. The landlord must return any prepaid rent and refund the security deposit in accordance with California law.
If a rental unit is partially destroyed, and can’t be lived in, the tenant may choose to end or continue the lease/rental agreement, depending on the circumstances and condition of the rental property. If your rental unit has some damage but is still livable, you must continue to pay rent.
To learn more, visit LA County Department of Consumer and Business Affairs: Information for Landlords and Tenants.
For any additional questions, please call 2-1-1 for assistance.