Ramona Community Center/School (DRC - FEMA Disaster Recovery Centery)

Three Assistance Centers In San Diego County Transition To DRCs
Release Date: November 15, 2007
FEMA Release Number: 1731-037

PASADENA, Calif. -- Three Local Assistance Centers in San Diego
County will transition to Disaster Recovery Centers (DRCs) on
Monday, Nov. 19. The name change does not change the basic intent:
providing vital disaster assistance information.

The centers are located in Fallbrook at the Community Center, 341
Heald Lane; in Ramona at the Ramona Community School, 1710 Montecito
Rd.; and in El Cajon at Rancho San Diego - Cuyamaca College, 900
Rancho San Diego Parkway.

The centers provide one-stop shopping for recovery information
from representatives of the state, federal, and voluntary agencies,
as well as loan officers from the U.S. Small Business Administration.
These recovery experts are available to answer questions and provide
recovery information. Written materials about various assistance
programs are also available to individuals and business owners.
Visiting a DRC is not required to be considered for assistance.

Operating hours for DRCs are: Monday – Friday, 9 a.m. to 7 p.m.;
Saturday 9 a.m. to 4 p.m., and closed on Sundays. All DRCs will be
closed on Thanksgiving Day, November 22.

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UNION-TRIBUNE
November 9, 2007

Fire victims seeking Red Cross assistance should now work with
the San Diego/Imperial Counties chapter of the American Red Cross at:
(858) 309-1200, option 1.

Starting today, the American Red Cross will no longer initiate
on-site service at the Rancho San Diego, Fallbrook, Rancho Bernardo
or Ramona Local Assistance Centers or the Bell Gardens shelter in
Valley Center.

The Red Cross will continue outreach efforts at those locations,
and Red Cross representatives will remain on site to refer
individuals to the local chapter for further assistance.

The American Red Cross continues to operate one shelter at
Bell Gardens, 30841 Cole Grade Road in Valley Center.

For more information, call Red Cross Public Affairs at:

(571) 226-8024

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Monday-Friday 9:00 a.m. to 7:00 p.m.
Saturday 8:00 a.m. to 5:00 p.m.
Sunday 9:00 a.m. to 2:00 p.m

updated hours per 10-29 post at: sdarc.org

10-29-07 1:45 p.m. Clarification of Services Offered at
Local Assistance Centers vs. Red Cross sites . Residents
affected by the fires can receive local, state, federal,
and Red Cross services at the following Local Assistance Centers:

Rancho Bernardo Glassman Recreation Center , 18448 W. Bernardo Dr. , San Diego .

Fallbrook Community Center , 341 Heald Ln , Fallbrook

Ramona Community Center, 1710 Montecito Rd., Ramona

Rancho San Diego - Cuyamaca College, 900 Rancho San Diego Pkwy.,
El Cajon . For hours of operation of the Local Assistance Centers,
visit www.sdcountyrecovery.com.

LACs Have Assistance Available from:

Federal Emergency Management Agency (FEMA)
Building officials
Mental Health Professionals
American Red Cross
California Office of Emergency Services
Small Business Administration
Property Tax Reduction Information
Utilities
Various volunteer services

Below is a list of services provided at any of the Local Assistance Centers.

FEMA - Federal Emergency Management Administration
*When visiting an LAC, report to this station first.
http://www.fema.gov/assistance/index.shtm
Call to receive a Control Number
800-621-FEMA (800-621-3362)
SERVICES:
Determines eligibility for various federal programs after citizen
eleregisters and receives a Control Number / Low interest loans /
Cash grants for housing assistance, medical, dental, funeral and
other disaster needs / Home Repair Assistance for essential living
areas / Sponsors crisis counseling, disaster legal services and
financial recovery planning / Determines eligibility for Small
Business Administration (SBA) Personal Property Loans, low-interest,
long-term loans to repair or replace a primary residence.

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Aging & Independence Services, HHSA
http://www2.sdcounty.ca.gov/hhsa/programdetails.asp?ProgramID=2
800-510-2020
SERVICES:
Information for senior citizens and people with disabilities.

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Agriculture, Weights & Measures (Fallbrook/Ramona locations)
http://www.sdcounty.ca.gov/awm/disaster_assistance.html
858-694-2739
SERVICES:
Will provide USDA emergency loan program information, assessment
of production agriculture fire damage info, dead livestock disposal
info

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Animal Services / Friends of County Animal Shelters
http://www.sddac.com
Linda Vista 619-236-4250
Carlsbad 760-438-2312 760-746-7307
Bonita 619-263-7741
SERVICES:
Dog and cat food, hay; info on, lost and found for pets, etc.

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Department of Environmental Health
http://www.sdcounty.ca.gov/deh/firestorm-2007.html
SERVICES:
Info on temporary occupancy permits, building permits for homes
on septic systems, proper dissinfection of water wells

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Department of Planning and Land Use
http://www.sdcounty.ca.gov/dplu/ 858-694-3876
SERVICES:
Zoning and re-building info.

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Office of Housing and Community Development
http://www.sdcounty.ca.gov/sdhcd/ 858-694-4801
SERVICES:
Short-term housing referrals.

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Mental Health Services, HHSA
http://www2.sdcounty.ca.gov/hhsa/ServiceDetails.asp?ServiceID=1789
SERVICES:
Referral services and crisis counseling.

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San Diego County Assessor/Recorder/Clerk
http://arcc.co.san-diego.ca.us/arcc/default.aspx
858-505-6262
SERVICES:
Birth/death/marriage certificates / Copies of deeds / Calamity Claims

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Social Services, HHSA
http://www2.sdcounty.ca.gov/hhsa/ServiceDetails.asp?ServiceID=1789
Will help determine what services individuals and families are
eligilible to receive (i.e., food stamp application, etc.)

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California Veterans Affairs
http://www.cdva.ca.gov/calvet/default.asp
SERVICES:
Guidance for obtaining CALVET loan assistance.

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Contractors State License Board
http://www.cslb.ca.gov/Consumers/consumers-overview.asp
SERVICES:
Guidance in obtaining licensed contractors and provides
information to help protect against fraudulent contractor
practices, etc.

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Department of Insurance
http://www.insurance.ca.gov
800-927-HELP (800-927-4357)
SERVICES:
Provides information regarding insurance issues, such as policy
retrieval, claims filing, expediting claim settlements, etc.

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Department of Social Services
http://www.dss.cahwnet.gov/dis/CALIFORNIA_1474.htm
800-759-6807
SERVICES:
Administers the State Supplemental Grant Program (SSGP), which
provides grant funds for unmet recovery needs to individuals
and families.

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Department of Health Services
http://www.dhs.ca.gov/

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DMV
Document replacement and vehicle loss info.

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Employment Development Department
http://www.edd.ca.gov/eddemerdisaster.htm
SERVICES:
Filing of Unemployment Insurance Claims
Disaster Unemployment Assistance
Disaster Disability Benefits

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Franchise Tax Board
http://www.ftb.ca.gov/aboutFTB/press
800-852-5711

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State Office of Emergency Services:
Coordinates and provides mitigation and planning efforts
as well as coordinates the implementation of state and
federal assistance programs throughout the state.

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AT&T
www.att.com 800-331-0500
SERVICES:
Provides assistance closing accounts, billing, transferring
service, establishing new service, and referrals.

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Cox Communications www.cox.com/SanDiego
SERVICES:
Provides assistance closing accounts, billing, transferring
service, establishing new service, and referrals.

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SDG&E www.sdge.com 800-411-SDGE
SERVICES:
Provides assistance closing accounts, billing, transferring
service, establishing new service, and referrals.

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Time Warner (Fallbrook, 4S/Poway)
www.timewarnersandiego.com 858-695-3220 760-438-9620
SERVICES:
Provides assistance closing accounts, billing, transferring
service, establishing new service, and referrals.

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State Board of Equalization
http://www.boe.ca.gov/

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U.S. Small Business Administration
http://www.sba.gov 800-659-2955
SERVICES:
Provides low-interest loans for personal and real property
damages/losses as well as business losses.

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American Red Cross www.sdarc.org 619-542-7640
May provide the following services: ? Immediate food, shelter,
medical and dental assistance, prescription medicines, eyeglasses,
etc. ? Financial assistance for emergency home repair or
replacement of essential household items, etc.