San Bernardino County - Disaster Recovery Assistance - County Contacts

DISASTER RECOVERY ASSISTANCE FROM SAN BERNARDINO
COUNTY & OTHER AGENCIES

Building and Safety- Inspections -909-387-4244
385 N. Arrowhead Ave, 1st floor, San Bernardino 909-387-8311
26010 State Hwy 189, Twin Peaks, - 909-336-0640
• Closed from noon to 1pm daily
• Information on what is required if home was destroyed.

EDD
• Unemployment Insurance claim filing.-1-800-300-5616
State Department of Insurance –
• Contact person is Deborah Anderson-Ladd – 213-346-6828
• Providing information to consumers
• Coordinate with insurance to assist disaster customers

HUD – Consumer Education on;
• Locating rental housing
• FHA disaster program
• Loans for rehab
Home Ownership – 800-CALL-FHA or 800-568-2651

DMV- 800-777-0133
Information on:
• Offices that are open
• Drivers’ License and I.D. information
• Registration and driver’s test
• Wavier of penalty fees due to fire
• Drop box for fee payments
• Forms for change of address duplicate title
• Website instructions and information

Sheriff’s Department- Public Affairs - 909-387-3700
• Road closures
• Road Pass information
• Criminal activity
• Mountain curfew information

TAD - 909-388-0245-
• Disaster Food Stamps applications
• Address must be in disaster area verbal verification accepted

Environmental Health – 909-884-4056
Information on:
• Food and water protection
• What to do with food and water once they have returned home
• Individual well disinfecting
• Solid Waste Disposal- 899-722-8004 or 909-386-8701
Dept of Public Health – 800-782-4264 or 909-387-6280

AQMD- Air Quality Management District 909-396-2336
• Asbestos Notification 909-396-3342
In Home Supportive Services (IHSS) - 866-985-6322
Targeting elderly and people with disabilities
• Adult Protective Services
• Bilingual Services
• Senior information and assistance
• Ability to obtain Medical durable equipment i.e. wheelchairs, walkers, toilet seat risers crutches
• In-Home-supportive Service
Auditor Controller- 909-386-9095
• Certified copies of San Bernardino County Birth, Marriage and Death certificates
• Certified copies of Property Deeds for insurance purposes

Behavioral Health - 888-743-1478
• Disaster Fact Sheet (English and Spanish)
• Alcohol and Drug
• Mental Health Medical

Assessor - 909-387-8307
• Property Tax Relief for damages over $10,000
• Verification of property ownership

Solid Waste-800-722-8004
• Debris removal for fire victims
• Trash Hauler information
• Spoiled Food removal - 800-722-8004 or 909-386-8701
• Household hazardous waste – 909-386-8401

County Fire Department - 909-355-8800
• Recorded fire information
County Office of the Assessor--909-387-8307
• Information on homes and damages
• Also check www.sbassessor.org

US Forest Service - 909-383-5688
• Fire information at least 7 a.m. to 7 p.m. through the weekend

Southern California Edison--800-950-2356
• Supplying general information
• Relief plan for fire victims- 800-250-7339
• Special payment arrangement – 800-950-2356

The Gas Company – 800-427-1560 or www.socalgas.com
• If your home was destroyed or severely damaged, the Gas Company will be contacting you. There is no need to contact them if your home was not destroyed

Community Action Partners – 909-723-1560
• Transportation
• Motel Assistance
• Rental Assistance
• Clothing
• Documentation required
1. Driver’s License. Or State I.D.
2. SS card
3. Address
4. Proof of income for entire family

Federal Emergency Management Agency (FEMA) - 1-800-621 FEMA (3362)
• Housing Assistance (if eligible)
• Other needs assistance includes personal property, medical, dental, funeral and other items (if eligible)

Small Business Administration - Customer Service Center at 800-659-2955.
The U.S. Small Business Administration is making low-interest disaster loans available to homeowners, renters, businesses of all sizes and private and non-profit organizations that have suffered damages in the declared counties.
To be considered for all forms of disaster assistance, victims must first call the Federal Emergency Management Agency (FEMA) at 1-800-621-3362. Additional details on the location of assistance centers can be obtained by calling the SBA Customer Service Center at 800-659-2955. The filing deadline to return applications for property damage is December 24, 2007. The EIDL deadline is July 24, 2008.

SSGP – State Supplemental Grant Program – 800-759-6807
Housing Authority – 909-890-0644
• Rental assistance in the form of Section 8 Voucher
• To qualify:
1. Citizens must meet income limits (posted at booth) for family size

Internal Revenue Service (IRS)
• Toll –free Disaster Assistance Hotline 1-866-562-5227 Hours of operation are Monday –Friday 7:00 am to 10:00 pm local time
• Call Hotline to discuss any current matters
• Causality loss information is available at the booth

Franchise Tax Board – 800-852-5711
• Provide Taxpayers personal and corporations:
• Amending 2006 CA tax return
• Provide information on filing a claim for disaster loss on 2007 tax return
• Forms and instructions for Disaster Loss

Registrar of Voters – 800-881-VOTE or www.sbcrov.com
• Registration to vote
• Early voting for November 6 election

Post Office – 800-275-8777
• As of October 26, 2007 all Post Offices located in the San Bernardino
Mountain communities are standing.
• Mail will be available for residents at the temporary Post Office located at 195 Del Rosa Ave.
• Mail Pick –up only service Mon-Sat from 10:00 am-4:00 pm
• Monday Oct 29, 2007 Crestline customers’ mail will be available at their office.
• Website www.usps.com

The Consulate of Mexico – 909-384-8114
• Information related to basic consular services, such as: Mexican passports, consular ID cards (matriculas), Power of Attorneys, etc. The documents are issued at the Consulate’s offices, located in the following address: 293 North “D” Street, San Bernardino, CA 92401 (corner of “D” and 3rd. Street).
• Offers advice and legal services to Mexican nationals (“protection services”).
• Informs the Hispanic community about services provided by other agencies in the FELAC.
• The Mexican Consulate’s Personnel could assist other Agencies in amusements in Spanish; and Assists in the (verbal) interpretation between English and Spanish speaking individuals.
• Assists Mexican nationals in obtaining their birth certificates.
• Helps in filling out forms.
• Donates Hispanic books for children and parents.
• Answers questions about Mexico’s related issues.

El Consulado de Mexico proporciona los siguentes servicios: 909-384-8114
• Información relacionada con servicios consulares básicos, tales como pasaportes mexicanos, matrículas, poderes, etc. Los servicios se ofrecen en las oficinas del Consulado, ubicadas en la siguiente dirección: 293 North “D” Street, San Bernardino, CA 92401 (esquina de la calle “D” y la calle tercera).
• Ofrece asesoría legal a los nacionales de México (protección consular).
• Informa a la comunidad hispana sobre los demás servicios proporcionados por otras Agencias del FELAC.
• El personal de Consulado puede asistir a otras Agencias en anuncios en español y y en la interpretación verbal entre personas que hablan inglés y español.
• Ayuda a los nacionales de México a obtener sus actas de nacimiento.
• Auxilia en el llenado de diversas formas.
• Dona libros para niños y sus padres.
• Responde preguntas sobre temas de México.

Public Works – 909-387-7914
• Providing information on:
• Post fire flood preparation guidelines
• Clearing County Roads of debris and trash

Children’s Network – Childrens’ Fund -909-387-4949
• Providing support to the Children’s Fund
• Providing children with toys and activity sheets
Preschool Services Department – 909-383-2000
• Providing on-site childcare for ages 3 and up while parents visit FELAC
Department of Veterans Affairs – 310-235-7688