Health Net of California

Information for Santa Barbara Fire Victims and Evacuees
Health Net of California Providing Access to Essential Prescriptions and Coping Services During and after the Jesusita Fire

Health Net of California, Inc. is taking steps to help ensure that Health Net members who are victims and evacuees of the Jesusita Fire in Santa Barbara County have access to essential prescriptions, critical Health Net information and services to help them cope with grief, loss, stress or trauma.

"Our thoughts are with anyone who has lost his or her home or had to evacuate," said Steven Sell, president of Health Net of California. "We are reaching out to be sure they retain the medical services and products they need to stay well."

Prescription Information

Health Net will approve up to a one-month supply of essential prescription medications for any Health Net member whose medicine was lost in the destruction or remained behind during the evacuation. To obtain an emergency supply, just return to the pharmacy where the original prescription was filled. For questions or assistance, affected Health Net members may call 800-400-8987.

Coping Assistance

Any Health Net member affected by the Jesusita fire may contact MHN, Health Net's behavioral health subsidiary, for referrals to mental health counselors, local resources or telephonic consultations to help them cope with stress grief, loss or other trauma resulting from the fire.

For the duration of the fire and its immediate aftermath, Health Net members may contact MHN 24 hours a day, seven days a week at 800-227-1060.

Information for Health Care Providers

Health Net is taking steps to help ensure that health care providers in the Jesusita Fire area are able to continue providing for Health Net members' medical needs.

Health care providers who contract with Health Net may call 800-641-7761 for guidance on prescription refill guidelines, length of time to obtain authorizations for treatment, or approval for out-of-network services in the event a contracting provider or facility becomes unavailable.

Other Important Issues

To date, Health Net has not been contacted by any of its contracting providers indicating they are not able to serve our members. Health Net continues monitoring the situation.

Depending on how the fire situation plays out, Health Net will make additional changes to its policies as needed to ensure members have access to health care services. Health Net also is ensuring its policies comply with all local, state and federal executive orders or regulations