Info/Hotline Open

211 - Mississippi

211, United Way

Last updated . This is not confirmation of current availability; call before travelling.

Available here 10

Needed here 0

No needs are listed.

Campaigns 3

Find matches

About this facility

Mission
History of 2-1-1 Mississippi 2-1-1 is an easy to remember telephone number that, where available,
connects people with important community services and volunteer
opportunities. The implementation of 2-1-1 is being spearheaded
by United Ways and comprehensive and specialized information and
referral agencies in states and local communities. United Way of
America (UWA) and the Alliance for Information and Referral Systems
(AIRS) strongly support federal funding so that every American has
access to this essential service.
The first 211 line was implemented in Atlanta , GA in 1997 by the
local United Way chapter. Currently, 211 provides services to over
55% of the US population–163 million people—through 187 active
services in 38 states as well as Puerto Rico. Mississippi ‘s 211
hotline has been in planning since the year 2000. Hurricane Katrina
hit the area in late August of 2005 and the urgency of 211 servies
was immediately recognized. After this natural disaster, all of 911
services in the State of Louisiana crashed and Governor Blanco
announced 211 as the number to call for information. This state’s
211 line received over 7,000 calls a day during this national
crisis.
The 211 line in Mississippi went live on July 6, 2006. After a
month-long “soft launch” that began in June, the call center was
operational 24 hours a day, seven days a week, only one short
month later. This line currently receives between 175-300 calls
a day with the four main client requests being access to
assistance with utilities, food, homeless/domestic violence
shelter, and rent/mortgage payment. Providing links to basic
needs services for impoverished families both affected by the
devistation of Hurrican Katrina and those in lower socioeconomic
classes are the cornerstone services of 211 Mississippi. In the
short amount of time this line has been operational, the call
specialists at 211 have made over 175,000 referrals for services.
Service
Temporary