211 - Louisiana

Campaigns 2

• 2016 Lousiana Flood ArchivedJoined Aug 26, 2016
• 2012 Hurricane Isaac ArchivedJoined Sep 9, 2012

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About this facility

Mission

Louisiana 2-1-1 is a collaboration and partnership between
Centerpoint Community Services/2-1-1 which serves 11 parishes
in the Shreveport area; United Way of Northeast Louisiana/2-1-1,
which serves 15 parishes in the Monroe area; VIA LINK/2-1-1,
which serves 10 parishes in the New Orleans area; Baton Rouge
Crisis Intervention Center/2-1-1 which serves 11 parishes in
the Capital area; 232-HELP/2-1-1, which serves 10 parishes
in the Lafayette area; 310-INFO/2-1-1 which serves 7 parishes
in the Lake Charles area; the Louisiana Association of United
Ways; and the State of Louisiana. What is 2-1-1?
2-1-1 is an easy to remember telephone number that connects
callers to information about critical health and human services
available in their community. A single access point for every day needs and in times of crisis.
For example, 2-1-1 can offer access to the following types of
services: Basic Human Needs Resources: food, clothing, shelter, and
financial assistance.
Physical and Mental Health Resources: medical information
lines, crisis intervention services, support groups, counseling,
drug and alcohol intervention, rehabilitation, health insurance
programs, Medicaid and Medicare, maternal health and children’s
health insurance programs.
Employment Support: unemployment benefits, financial assistance,
job training, transportation assistance and education programs.
Support for Older Americans and Persons with Disabilities: home
health care, adult day care, congregate meals, respite care,
transportation, and homemaker services.
Support for Children, Youth and Families: Quality childcare,
after school programs, family resource centers, summer camps
and recreation programs, mentoring, tutoring and protective
services.
Volunteer opportunities and donations.
Part of a growing national network, 2-1-1 serves over 240
million Americans (more than 86.6% of the entire population)
covering all or part of all states (including 33 states with
90%+ coverage) plus Washington DC and Puerto Rico. The
remaining states are all in various stages of planning and
implementation. Every few weeks, these coverage numbers
increase. How Does 2-1-1 Work in Louisiana? 2-1-1 statewide coverage is made possible by the partnership
between the Southwest Louisiana Education and Referral Center
Inc.(the nation’s 4th 2-1-1 center in the country) d/b/a-
232-HELP/2-1-1, VIA LINK/2-1-1, Baton Rouge Crisis Intervention
Center/2-1-1, The Volunteer Center of Southwest
Louisiana/310-INFO/2-1-1, United Way of Northeast
Louisiana/United Way 2-1-1, Centerpoint Community
Services/2-1-1 and the Louisiana Association of United
Ways. Louisiana is one of 18 states that provides 2-1-1
services across the entire state. Is the largest comprehensive Information and Referral
system in Louisiana, serving 64 parishes
It is our goal to become staffed 24 hours a day, seven days a
week
Provides multilingual services and information for the hearing
impaired
Provided over 700,000 referrals in 2008 including disaster
related calls in response to Hurricane Gustav and Ike
Maintains a computerized database of over 15,000 resources
and services statewide
Works in collaboration with non-profit agencies, faith-based
organizations, and government.
Abides by the standards established by Alliance of Information and
Referral Systems and is endorsed by United Way Worldwide.

Areas served

Louisiana

Service

Temporary

Notes